State Farm® Insurance Agent Jim Little
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricardo Gilbert
March 3, 2026
"The staff were extremely helpful and was greatly appreciated!"
"We are grateful for your 5-star review, Ricardo! Thanks for taking a moment to share your positive rating of State Farm Agent Jim Little’s Team here in Chattanooga ."
Houston Webb
February 13, 2026
"Amy was so helpful and kind over the phone. I almost did not care about the price of the car insurance - I would rather have that great customer service. She helped me with a quote at 5 PM on a Friday and still treated me with such respect. All companies should take notes from her! Thank you!"
"Thank you for the 5-star review, Houston! Here on State Farm Agent Jim Little’s Team, we are proud to serve our community and appreciate your recognition. "
Francisco Alberto Rojas
January 30, 2026
"Laura at the this location has rendered perhaps the best Customer service that I have ever received. Resolving a refund for policy change from 6 months ago, and doing the investigation."
"Thank you so much for your kind words! We're thrilled to hear that Laura provided you with exceptional customer service and was able to assist you in resolving the refund issue. We strive to ensure every customer has a positive experience, and your feedback truly means a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
Lee Hogan
January 23, 2026
"Mr. Little has assembled a knowledgeable and supportive staff. Would definitely recommend"
"I really appreciate your thoughtful review and recommendation! It means a lot to me and my team to know our efforts are making a difference. Thanks again for your support!"
Kody
January 21, 2026
"This office and its employees have always done an excellent job helping my family and I for SEVERAL years now. They’re very courteous and punctual. I will always use them in the future."
"Thank you so much for your kind words and continued trust in our office! We're delighted to hear that our team has consistently provided courteous and punctual service to you and your family over the years. We look forward to continuing to assist you with all your insurance needs in the future!"
Sharon Power
January 16, 2026
"I have been a customer of State Farm for most of my adult life. For the past 23 years Jim Little has been my agent and I don’t see any reason that I would change. His agency wrote my home, autos and life policies and I rely on his competent staff. Remember, all insurance companies have rate increases so be careful to check your coverage if you shop for insurance. S Power"
"Thank you so much, S Power, for your kind words and for being a loyal customer for all these years. It’s truly an honor to serve you and your family with your home, auto, and life insurance needs. I appreciate your thoughtful reminder about reviewing coverage, and please know that my team and I are always here to help you navigate any changes and make sure you have the best protection possible. Looking forward to many more years of working together!"
User
January 15, 2026
"We have been very impressed with the Jim Little State Farm agency because Jim not only knows his customers, but he also goes above and beyond to make sure claims are handled in a timely manner and that you are treated like family. A very friendly and knowledgeable office staff makes us feel like our business is appreciated and well taken care of."
"Thank you so much for giving us a 5 star rating. "
Allison Bishop
January 10, 2026
"Jim Little has been not only our insurance agent, but our family's insurance agent since the 1908's! When I moved back to Chattanooga in 2000, my first phone call was to his office to transfer my policies. Now, our daughter and her husband have their family policies through Jim. I could not have asked for a better agent when we had roof damage during the 2020 tornados. Jim and Pam, and everyone, were extremely helpful and made a crazy event during a crazy year painless! We highly recommend Jim Little State Farm!"
"Thank you so much for your heartfelt review and for trusting our team with your family's insurance needs for so many years. We're honored to be your go-to agency, and we're glad we could support you during the challenging 2020 tornado events. Your recommendation means the world to us, and we look forward to continuing to serve you and your family for many more years to come!"
Daniel Hoskins
January 7, 2026
"I have been with Jim Little insurance for 20+ years. They have always been very helpful with anything and everything I had questions with. It’s very easy to change from one vehicle to the next. The best part about them is they treat everyone like family! They are a amazing group of people and I can never see myself leaving there area because no other insurance will treat me the way they do!"
"Thank you so much for your kind words and loyalty over the past 20+ years! We’re truly honored to have you as part of the Jim Little Insurance family. It means a lot to us that you feel supported and valued — treating our clients like family is at the heart of everything we do. We look forward to continuing to serve you and your insurance needs for many more years to come!"
Mary Goss
January 1, 2026
"We love all the agents at Jim Little's office. They are always kind, helpful and friendly. They are the BEST!"
"Thank you so much for your wonderful feedback! We’re delighted to hear that our team has consistently provided you with kind, helpful, and friendly service. Your support means a lot to us, and we look forward to continuing to serve you!"
Tyra Dean
December 31, 2025
"I had a great experience with Jim Little’s staff. Pam handled all my needs and she was very professional."
"Thank you so much for your kind words! We're thrilled to hear that Pam and the rest of my staff provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!"
Kristin
December 31, 2025
"We've been with Jim Little's office for 20+ years and have always had consistently wonderful service. The online experience is easy to navigate and his team is always top - notch!"
"Thank you so much for being a valued client for all these years! We’re thrilled to hear that you’ve consistently had a wonderful experience with our team and that our online services make things easier for you. Your kind words mean a lot to us and motivate us to keep providing top-notch service. We look forward to continuing to serve you for many years to come!"
David
December 31, 2025
"My experience with Jim little State Farm has been smooth and consistently good, the staff is great, I recommend looking at them as a real option if you are looking for any type of insurance because they offer a variety of different insurance!!"
"Thank you so much for your kind words and recommendation! We're delighted to hear that your experience with Jim Little State Farm has been smooth and positive. Our team works hard to provide excellent service and a wide range of insurance options to meet your needs. We truly appreciate your support!"
Charles Moffett
December 31, 2025
"Great staff wonderful people,easy to work with very kind have had a wonderful experience but would like a lower price,LoL thanks Guys"
"Thank you for your kind words and wonderful feedback! We're thrilled to hear that you’ve had a great experience with our team. We always strive to provide the best service and value possible. We'll be happy to review your options to see if there are any ways to help lower your costs. Thanks again for choosing us and for your sense of humor—LoL!"
Susan Evans
December 30, 2025
"So Jim little State Farm has treated us like family from the very beginning. We love them all, Pam has the answer for all, I love her so much.Jim , Steve, Buffy, Monet , Amy , Sarah the new employee maybe wrong, they are the most amazing people to work with. I give them a perfect review. Thank to the entire team."
"Thank you so much for your heartfelt review! We're honored to be considered part of your family and truly appreciate your kind words about the entire team. It means the world to us to know we've made such a positive impact. We look forward to continuing to serve you with the same care and dedication. Thanks again for your review!"
Laura Ramsey
December 30, 2025
"I’ve only ever had State Farm my whole life, and they have always been reliable and excellent to work with. I recently moved across state lines, and they handled everything seamlessly with my previous agent, making the transition incredibly smooth and stress-free. This office truly cares about their customers and consistently goes above and beyond to help. I couldn’t be more pleased with the service and I would highly recommend working with Jim’s office."
"Thank you so much for your wonderful review and for your continued trust in State Farm! We're thrilled to hear that our team made your move across state lines smooth and stress-free. Providing caring, seamless service is our top priority, and we're glad it made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Stephen Hope
December 30, 2025
"They have been my insurance agents for the last 44 years! Always kind, patient and knowledgeable. Thanks so much!"
"Thank you so much for your incredible loyalty over the past 44 years! We truly appreciate your kind words and are grateful for the opportunity to serve you. It’s been our pleasure to provide you with patient, knowledgeable, and caring service throughout the years. Thanks again for trusting us!"
Elizabeth Greene
December 30, 2025
"I have been treated very well. Any problems that arise has been handled.everyone is very kind and amazing at helping me in all situations ❣️❣️❣️"
"Thank you for your kind words! We're so glad to hear that you’ve been treated well and that our team has been able to assist you effectively in every situation. Your satisfaction means a lot to us, and we’re always here to help whenever you need. "
Matt Curvin
December 30, 2025
"They have gone above and beyond from the minute I called for an insurance quote. They have been great at communicating and even reached out to city officials about a flood map being incorrectly updated. Highly recommended!"
"Thank you for your fantastic review! We're proud to have gone above and beyond from the very first call and to assist with the flood map issue. Clear communication and advocacy for our clients are very important to us. We truly appreciate your high recommendation!"
Rob Jamison
December 24, 2025
"Great staff! Jim treats everyone like he would want to be treated! If there is a problem they really help get to the bottom of it!"
"Thank you so much for your kind review ! Me and my staff strive to offer the best to our customers so we are very happy that we were able to do that for you. "
Willis Newby
April 10, 2025
"I literally love Pam, she blessed my day and help me beyond the beyond. A really hard situation became super easy and stress free in less than ten minutes. Everyone should at the least meet her, just to make your day"
"Thank you so much for your kind review about Pam. We truly value having her in our office, and we certainly value customers like yourself who take the time to show their appreciation for our office and the staff. We hope to continue to care for all your insurance needs. "
Carole Guest
November 9, 2024
"Excellent customer service. Friendly helpful staff on line as well!"
"Thank you so much Ms. Guest for your kind review. We really appreciate you. "
Jenny Taylor
April 2, 2024
"Had to work with state farm because i was involved in an accident with one of their clients. The accident was very apparent the fault of their client but staff was unorganized, interrogating, made me do 2 different statements even after I had given them everything they asked for. I had to finally threaten to get an attorney before they would admit fault. Would not recommend this organization to anyone as someone in the other side they seem very unethical."
" Thank you so much Ms. Taylor for your open and honest review. I do apologize for the difficult time you had with the State Farm claims department. Once a claim reaches the claims department, we have little control over the process, so I do apologize that your experience was less than ideal. If you are still having issues, please give us a call and we will do our best to help out in any way."
Ryan Thomasson
March 27, 2024
"Excellent Insurance Agency! We highly recommend them! Very professional and efficient."
"Thank you so much Mr. Thomasson for your kind review. We really appreciate your business. "
Linda Black
February 20, 2024
"I love that's its close to home and the ppls. there r so friendly"
"Thank you so much Ms. Black for your kind review. We really appreciate you and your family."